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Wildflower Weight Loss PLLC SMS Privacy Policy

Effective Date: 2.28.26

1. Introduction

Wildflower Weight Loss PLLC (“Wildflower Weight Loss,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This SMS Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive text (SMS) communications from Wildflower Weight Loss.

By opting in to receive SMS messages from us, you agree to the terms outlined in this policy.

2. Information We Collect

When you opt in to receive SMS communications from Wildflower Weight Loss, we may collect:

• Your mobile phone number

• Your name (if provided)

• Information you provide in response to SMS messages

• Message delivery data and interaction information (e.g., confirmation of message delivery)

If you are a patient or participant in our programs, SMS communications may relate to your care, appointments, coaching services, or program participation.

3. How We Use Your Information

We use SMS-related information for the following purposes:

• Appointment reminders and scheduling updates

• Program updates and service-related notifications

• Coaching support and client communication

• Responding to questions or customer service inquiries

• Sending promotional offers or announcements (if you have opted in to marketing messages)

• Improving our communication systems and user experience

• Complying with legal, regulatory, and professional obligations

Wildflower Weight Loss does not use SMS information for unrelated third-party marketing purposes.

4. Sharing of Information

We do not sell or rent your SMS-related personal information.

We may share information only in the following circumstances:

• With third-party service providers who assist us in delivering SMS services (e.g., secure messaging platforms), and who are bound by confidentiality and data protection agreements

• When required by law, subpoena, court order, or other legal process

• To protect the rights, safety, or property of Wildflower Weight Loss, our clients, or others

• In connection with a merger, acquisition, restructuring, or sale of business assets, where information may be transferred as part of that transaction

Any service providers used for messaging are expected to maintain appropriate safeguards.

5. Opting Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After you opt out, you will no longer receive SMS communications from us unless you re-enroll.

For assistance, you may reply:

HELP

Standard message and data rates may apply depending on your mobile carrier.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over mobile networks can be guaranteed to be completely secure. By opting into SMS communications, you acknowledge this inherent risk.

7. Children’s Privacy

Our SMS services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 via SMS. If we become aware that we have collected such information, we will take reasonable steps to delete it.

8. Updates to This Policy

Wildflower Weight Loss PLLC may update this SMS Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. Continued participation in SMS services after changes constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions about this SMS Privacy Policy, please contact:

Wildflower Weight Loss PLLC
Email: hello@wildflowerweightloss.com
Phone: 407.869.4770
Mailing Address: 801 International Parkway, Suite 500, Lake Mary FL

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By opting into SMS communications from Wildflower Weight Loss PLLC, you acknowledge that you have read, understand, and agree to this SMS Privacy Policy.

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